Advance appointments are recommended to ensure your preferred time and therapist are available.

Guests are requested to arrive at least 15 minutes prior to their scheduled appointment.

Late arrivals may result in a reduced treatment duration to avoid inconvenience to other guests.

All therapies are intended for wellness, relaxation, and rejuvenation only and are not a substitute for medical treatment.

Guests are requested to inform the therapist of any medical conditions, allergies, recent surgeries, injuries, pregnancy, or health concerns before the therapy begins.

Management reserves the right to decline or modify any treatment if it may not be suitable for the guest’s health condition.

For your comfort and privacy, appropriate draping will be maintained throughout every therapy session.

Mobile phones should be kept on silent mode to preserve the peaceful spa environment.

Outside food, beverages, smoking, alcohol, and intoxicating substances are not permitted within the spa premises.

Inappropriate behavior, misconduct, or disrespect toward staff will result in immediate termination of the session without refund.

Prices, services, offers, and membership benefits are subject to change without prior notice.

Memberships, gift vouchers, and prepaid packages are non-refundable, non-transferable, and valid only within their specified validity period.

Missed appointments or cancellations made less than 6 hours before the scheduled time may be treated as a redeemed session.

The Garcia Heritage is not responsible for any loss, theft, or damage to personal belongings.

By availing any therapy or membership, guests acknowledge that they have read and accepted these Terms & Conditions.

Management reserves the right to amend these Terms & Conditions at any time.

The Management’s decision shall be final in all matters.